Are you new to CallQuick or looking for clarity on some features? Here’s a detailed FAQ to help you understand how the app works, how to earn rewards, and how to maintain a good standing while using the platform.
1. How to Get Stars on CallQuick?
Stars are the in-app currency that you can earn and use for various features. To earn stars:
- Click on your stars in the bottom left inside the app to see detailed earning methods.
- Make calls, Participate in CQ Rooms, Host Rooms, and Win Events to earn thousands of stars, trophies, and gifts.
2. When Do Stars Get Deducted on CallQuick?
Stars may be deducted for the following activities:
- Reconnecting to a previous caller
- Using CallQuick Rooms, Level 2, or Stations
- Short or low-engagement calls may deduct up to 5 stars.
3. Call Duration and Reconnection on CallQuick
3.a. Is There Any Duration Limit on Calls on CallQuick?
- Technically, it’s unlimited and free using the Extend, Reconnect, and Station features.
- For smooth and comfortable practice, each call has a default duration of 15 minutes (or 30 minutes if extended).
- However, a person can make unlimited calls and even reconnect with the same person unlimited times on the app.
3.b. Can We Reconnect with the Same Person on CallQuick?
- Yes, you can reconnect unlimited times using different methods:
- Twice via the instant reconnect option.
- Unlimited times using the CallQuick Station. Visit the Station page from Home for details.
4. CallQuick Score on CallQuick
4.a. What is CallQuick Score on CallQuick?
- Your score is based on Total Number of Successful Calls / Total Connected Calls.
- The scale ranges from 0 to 10, where above 5.0 is a good score and below 5.0 is considered poor.
4.b. What is a Successful Call on CallQuick?
- Any conversation lasting over 5 minutes is considered a successful call.
5. What is a Short Call on CallQuick?
- A call disconnected within 2 minutes negatively impacts your score and may be flagged as a Short Call.
- Only the person who ends the call first will face a Short Call Penalty.
- Star deductions vary based on user engagement and score.
6. What is the Duration of a Short Call Ban on CallQuick?
- Short Call bans are temporary and depend on your score.
- Check the Progress section for more details on how it affects your account.
7. Can We Avoid the Short Call Ban on CallQuick?
Yes! To avoid a short call ban after a warning:
- Have one 15-minute conversation with a caller.
- OR have three 5-minute conversations with different callers.
8. What is a Reported Ban on CallQuick?
There are two types of reported bans:
- Moderation Team Ban – Based on verified reports from users.
- AI-Based Temporary Ban – 24-hour suspension for users receiving multiple reports from high-score users.
9. What is Considered an Authentic Report on CallQuick?
- We assess the reporter’s score, the reported user’s score, short call frequency, call durations, and overall report details.
- This ensures fairness in handling reports.
10. What If an Abuser Reports Me on CallQuick?
- If a user with a poor score (below 5.0) reports you and your score is above 5.0, the report is usually invalid.
11. What If Both Users Report Each Other on CallQuick?
- The higher-scoring user gets priority.
- The case is reviewed based on connected calls, short calls, and engagement metrics.
- If the score gap is significant (e.g., User A: 3.5, User B: 7.5), the lower-score user may face a temporary restriction for false reporting.
12. Can a Guest Mode User Get Banned on CallQuick?
- Yes, guest mode users can face device bans for violating community guidelines.
13. Tips to Improve Your Score Faster on CallQuick
- Visit the Progress section and click on Score to see detailed tips on boosting your score quickly.
14. What is an Indefinite Ban on CallQuick?
- This is a permanent device ban for repeated violations of CallQuick guidelines.
- There is no guarantee of reinstatement after multiple temporary bans.
15. Can I Appeal for Ban Removal on CallQuick?
- Yes, you can appeal for ban removal by emailing us with proper details.
- Use the subject: “Ban Removal”
- Send your request to: support@callquick.in
We hope this FAQ helps you navigate CallQuick smoothly. Follow the guidelines, engage positively, and enjoy connecting with new people!